Get in Touch With Us

Got a question about a sweepstakes casino review, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach our team and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected]. Telling us upfront what your message is about — a correction, a general question, or feedback on a specific operator — helps us get back to you with a useful answer rather than a generic one.

What People Usually Contact Us About

Since Sweepstakes Casinos focuses on comparing sweepstakes and social casinos, a lot of the messages we get fall into a few common categories:

• Redemption and payout questions — readers researching how fast Sweepstakes Coins can be redeemed, what verification is required, or why a particular operator's terms seem to have changed.
• Corrections and updates — sweepstakes casino offers, eligible states, and terms change often. If you notice a welcome offer, redemption threshold, or state restriction listed on the site that looks out of date, please flag it.
• State availability queries — since eligibility for sweepstakes casinos varies by state and can change without much notice, readers frequently ask whether a specific site currently serves their state. We can point you to what we've verified, though we always recommend checking the operator's own terms directly too.
• General feedback — thoughts on how we've structured a comparison, a topic you'd like us to cover, or anything else about how the site works.
• Partnership or editorial enquiries — if you represent an operator or organisation and want to discuss working with us, tell us who you are and what you have in mind.

What We Can't Do By Email

We're an independent research and comparison site, not a customer support line for any individual operator. We can't process redemptions, verify your identity on a platform, resolve an account issue, or access your balance on any site listed here. For those, you'll need to contact the operator directly through the support channels on their own platform — most sweepstakes casinos list an email or in-app help option for exactly this. We also can't offer legal advice on whether a specific sweepstakes casino is permitted in your state; that depends on rules that change frequently, so it's worth checking the operator's terms and any current state guidance yourself.

How We Handle Your Message

Every email is read by a person on our team, not answered by an automated script. Our usual turnaround is within two working days, though it can run a little longer if we're mid-way through updating a batch of reviews or checking new offers against operators' current terms. If your message needs more digging — say, confirming a state restriction or a redemption threshold — we'll tell you that rather than leave you waiting without a word.

Keeping the Site Accurate

Sweepstakes casino terms move fast: welcome offers change, states get added or dropped from eligibility lists, and redemption rules get updated. We rely partly on reader input to catch things before they go stale. If something you've read here doesn't match what you've seen on an operator's own site, let us know what changed and where — it genuinely helps us keep the comparisons useful for the next reader.

If your interest runs beyond sweepstakes platforms, you can also see our take on trusted non GamStop casinos in the UK, which covers a different market with its own rules.

Before You Write In

A few quick pointers that help us help you faster:

1. Name the specific operator or page you're asking about, rather than a general "the site" reference.
2. If it's a correction, tell us what you saw and, where possible, where you saw it.
3. If you're asking about eligibility or redemption, mention your state — availability and rules can differ from one state to the next.
4. Keep account-specific details (passwords, ID numbers, full card details) out of your email; send those only through an operator's own secure support channel.

Thanks for taking the time to read this far. Whether it's a correction, a question, or just a comment on something you've read, we're glad to hear it.